This Privacy & Cookie Policy explains how everybody FZC LLC ("we", "our", "us") collects, uses, stores and protects your personal information when you use our website, mobile app, or services.

We are committed to transparency, security, and protecting your data.

1. Information We Collect

We collect information to personalize your coaching experience and improve our platform.

1.1 Personal Information You Provide

• Name
• Email address
• Phone number (optional)
• Gender (optional)
• Fitness goals
• Health & injury history incl. PAR-Q assessment
• Progress data (workout logs, photos, metrics)
• Payment information (processed securely by third-party providers)

1.2 Information Collected Automatically

• Device information
• Browser type
• IP address
• Usage patterns
• App performance data

Cookies data (see section 6)

1.3 Sensitive Information

• Pregnancy/postpartum status
• Injury details
• Medical conditions

These are used exclusively for safe program design and never shared externally.

2. How We Use Your Information

We use your data to:

• Create personalized training programs
• Match you with the right coach
• Track your progress
• Improve platform performance
• Communicate with you
• Process payments securely
• Comply with legal requirements

We never sell your data.

3. How We Protect Your Information

We use robust security measures including:

• Encrypted data storage
• Secure servers
• Restricted access to sensitive information
• Encrypted payment processing via third parties

3.1 Bot protection (Cloudflare Turnstile)

• We use Cloudflare Turnstile on certain forms and checkout steps (for example sign-up, login, newsletter signup, coach applications, and payment) to protect our website from automated abuse. Turnstile may verify visitors in the background without showing a visible security widget.
• Cloudflare processes limited technical information (such as IP address, browser characteristics, and related security signals) solely to distinguish human visitors from bots. For details on how Cloudflare handles this information, see the Cloudflare Turnstile Privacy Addendum.

Despite strict safeguards, no system is 100% secure. Use the platform at your own discretion.

4. Sharing of Information

We may share your data only with:

• Your assigned coach (limited to training-related information)
• Payment processors (for transactions)
• Analytics providers (anonymous data only)
• Legal authorities (only if required by law)

We never sell or rent your personal or health information to third parties.

5. Your Rights

You may:

• Request a copy of your data
• Ask us to delete your data
• Update or correct information
• Withdraw consent
• Disable cookies

Contact us via email

6. Cookies

We use cookies to:

• Improve website performance
• Remember user preferences
• Analyze site usage
• Personalize content

Types of Cookies Used

• Essential cookies - required for functionality
• Performance cookies - analytics & improvement
• Functional cookies - saved settings
• Marketing cookies - optional, only if enabled

You can disable cookies anytime in your browser settings, but some features may not function properly.

7. Data Retention

We keep your data only as long as needed for:

• Providing coaching services
• Comply with legal obligations
• Maintain platform security

You may request deletion at any time.

8. Children's Privacy

Our services are not intended for users under 18. We do not knowingly collect data from minors.

9. Changes to This Policy

We may update this Privacy & Cookie Policy to reflect changes in our services or legal requirements. Updates will be posted on this page.