This Privacy & Cookie Policy explains how everybody FZE LLC ("we", "our", "us") collects, uses, stores and protects your personal information when you use our website, mobile app, or services.
We are committed to transparency, security, and protecting your data.
1. Information We Collect
We collect information to personalize your coaching experience and improve our platform.
1.1 Personal Information You Provide
- Name
- Email address
- Phone number (optional)
- Gender (optional)
- Fitness goals
- Health & injury history incl. PAR-Q assessment
- Progress data (workout logs, photos, metrics)
- Payment information (processed securely by third-party providers)
1.2 Information Collected Automatically
- Device information
- Browser type
- IP address
- Usage patterns
- App performance data
Cookies data (see section 6)
1.3 Sensitive Information
- Pregnancy/postpartum status
- Injury details
- Medical conditions
These are used exclusively for safe program design and never shared externally.
2. How We Use Your Information
We use your data to:
- Create personalized training programs
- Match you with the right coach
- Track your progress
- Improve platform performance
- Communicate with you
- Process payments securely
- Comply with legal requirements
We never sell your data.
3. How We Protect Your Information
We use robust security measures including:
- Encrypted data storage
- Secure servers
- Restricted access to sensitive information
- Encrypted payment processing via third parties
Despite strict safeguards, no system is 100% secure. Use the platform at your own discretion.
4. Sharing of Information
We may share your data only with:
- Your assigned coach (limited to training-related information)
- Payment processors (for transactions)
- Analytics providers (anonymous data only)
- Legal authorities (only if required by law)
We never sell or rent your personal or health information to third parties.
5. Your Rights
You may:
- Request a copy of your data
- Ask us to delete your data
- Update or correct information
- Withdraw consent
- Disable cookies
Contact us via email
6. Cookies
We use cookies to:
- Improve website performance
- Remember user preferences
- Analyze site usage
- Personalize content
Types of Cookies Used
- Essential cookies - required for functionality
- Performance cookies - analytics & improvement
- Functional cookies - saved settings
- Marketing cookies - optional, only if enabled
You can disable cookies anytime in your browser settings, but some features may not function properly.
7. Data Retention
We keep your data only as long as needed for:
- Providing coaching services
- Comply with legal obligations
- Maintain platform security
You may request deletion at any time.
8. Children's Privacy
Our services are not intended for users under 18. We do not knowingly collect data from minors.
9. Changes to This Policy
We may update this Privacy & Cookie Policy to reflect changes in our services or legal requirements. Updates will be posted on this page.
